Privacy Policy

Introduction

This Privacy Policy describes how the School Fee Management Software ("SFMS", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our fee payment platform. This policy applies to all users of the SFMS, including students, parents, educational institutions, and banking partners.

Information We Collect

Personal Information

  • Student identification details (name, student ID, class, section)
  • Contact information (email address, phone number, address)
  • Academic information (enrollment details, course information)
  • Financial information (payment history, bank account details when using bank payment options)

Payment Information

  • Payment method details
  • Transaction records
  • Bank account information (when using bank payment options)
  • Payment status and history

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and manage fee payments
  • Verify student identity and enrollment status
  • Communicate with you about your account and payments
  • Provide customer support
  • Improve our services
  • Comply with legal obligations
  • Prevent fraud and ensure security
  • Generate reports for educational institutions

Information Sharing and Disclosure

We may share your information with:

  • Educational institutions you are associated with
  • Banking partners for payment processing
  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Third parties with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

API Access and Banking Partners

When using bank payment options:

  • Banking partners access our system through secure APIs
  • Student validation and payment processing occur through encrypted channels
  • We share only necessary information required for payment processing
  • Banking partners must comply with our security standards and data protection requirements

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Lodge a complaint with supervisory authorities

Children's Privacy

Our service is intended for use by educational institutions and their students. We comply with applicable laws regarding the collection of information from minors.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Last Updated: [Current Date]